At Tou Ying Global, we understand that sometimes purchases may not meet your expectations. We offer a 30-day money-back guarantee on all our digital products. If you are dissatisfied with your purchase for any reason, please contact our customer service team who will be happy to assist you with a full refund.

Once your payment has been processed, you will receive an email with a unique download link for your purchased digital goods. This link can be used to access and download your items at any time. If you encounter any issues with the download process, please do not hesitate to contact our customer support team who will be glad to help.

Tou Ying Global offers a wide range of digital products in various file formats to suit your needs. Our items are available as PDF, JPG, PNG, and other common file types. If you require a specific format, please let us know and we will do our best to accommodate your request.